Privacy Policy

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1. Introduction

Pointpay NGS LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Email address

Phone number

Business name and details

Billing and payment-related information (where applicable)

b. Technical Information

IP address

Browser type

Device information

Pages visited and usage data

c. Transaction Information

If you use our merchant services, we may process transaction-related data necessary to facilitate payments. We do not store full card numbers or sensitive authentication data.

3. How We Use Your Information

We use your information to:

Provide and operate our services

Process payments and transactions

Communicate with you (support, updates, offers)

Improve our website and services

Comply with legal and regulatory requirements

4. Sharing of Information

We may share your information with:

Payment processors and financial institutions (e.g., banks, card networks)

Service providers who help us operate our business (hosting, analytics, etc.)

Legal authorities when required by law

We do not sell your personal information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. Sensitive payment data is handled in accordance with applicable security standards (e.g., PCI-DSS).

6. Cookies and Tracking

Our website may use cookies and similar technologies to:

Improve user experience

Analyze site traffic

Remember preferences

You can control cookies through your browser settings.

7. Your Rights

Depending on your location, you may have rights to:

Access your personal data

Request corrections or deletion

Opt out of certain communications

To make a request, contact us at: [Insert Contact Email]

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.